Your cookie choices

We use essential cookies to make this site work. With your permission we would also use optional cookies, such as one that remembers you closed the Google sign-in prompt. Nothing optional is set until you choose.

Hapro
Book a demo

Update your card and find receipts

Change the card you pay Hapro with, see past payments, and what happens if a payment fails.

Updated 24 Oct 2026

To change the card you pay Hapro with, open Settings → Billing and select Manage payment method. Past payments, with their receipts, are in the Payment history card on the same page.

Update your card

  1. Open Settings → Billing.
  2. Select Manage payment method.

This opens Stripe's billing portal, where you can update the card you pay Hapro with. Hapro never stores card details.

Find receipts

The Payment history card on the Billing page lists every payment and refund on your account. Receipts open on Stripe.

If a payment fails

  • Your service carries on for a grace period, and a message at the top of your dashboard tells you the date to fix it by. Update your card with Manage payment method before then.
  • If the payment is still outstanding after that date, your service is paused: the assistant stops taking new work, and every screen except Billing is replaced by Your payment is overdue. Select Update payment to pay.
  • Nothing is deleted. Once the payment goes through, your shop is switched back on.

Who can do this

Owners and administrators can update the payment method. If you cannot see Manage payment method, ask the account owner.